***This is a remote position, but we are currently only able to hire within the U.S.***

Position Summary

As an Agency Engagement Manager, you will play a vital role in helping agency customers understand the opportunities and benefits of LOCALACT for their client partnerships. Your dedication to understanding and supporting the needs of the agency will be crucial in putting together programs and communicating critical support and performance KPIs to the agency customers. You will also play a key role in educational events via video, webinars, and email. You will act as the liaison between Location3 and LOCALACT, ensuring smooth program execution and performance for agency clients. You embody our company values of being:

  • An Accountable Steward of our Client Partners
  • Collaborative & Adaptable
  • A Data Driven Creative
  • A Critical Big Picture Thinker
  • An Innovative Thought Leader

Location3 is committed to creating a diverse and inclusive company culture, and our team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under law. Additionally, Location3 is committed to diverse and equitable hiring practices. If you are a candidate that identifies as diverse and would like to self-identify, please let us know. Providing this information is completely voluntary.

Expected Salary - $58,000 to $70,000 annually depending on experience

Key Responsibilities:

  • Take ownership of the LOCALACT program execution and performance for agency clients
  • Serve as the bridge between Location3 and LOCALACT, effectively communicating local program performance, VIP performance, issues, and concerns
  • Collaborate with the LOCALACT platform team, advisor team, etc., to implement program changes based on agency requirements
  • Provide support and troubleshoot local program issues, including concerns from corporate
  • Maintain top-line system reporting for Senior Directors (SDs) on the program, utilizing automated dashboards or defining reporting needs
  • Foster program growth by keeping agency clients informed of changes, improvements, and ongoing developments in LOCALACT
  • Lead webinars for local owners to address program changes, new opportunities, and provide education for growth
  • Assist in addressing urgent or severe program issues through calls and emails, ensuring effective escalation procedures
  • This role will also be responsible for Local Program Manager responsibilities on select clients

Requirements:

  • Bachelor's degree in marketing, communications, or a related field
  • Previous experience in agency representation or a similar client-facing role is preferred
  • Strong understanding of LOCALACT and its benefits for agency-client partnerships
  • Excellent communication skills, both written and verbal
  • Ability to troubleshoot and resolve program-related issues effectively
  • Proficient in data analysis and using automated reporting tools
  • Self-motivated and proactive in identifying program growth opportunities
  • Comfortable leading webinars and presenting to clients and stakeholders
  • Strong problem-solving skills and ability to handle urgent situations

About Us

Creative Thinkers, Data Geeks & Digital Enthusiasts - Location3 Media is a digital marketing company built to improve the findability and performance of consumer and retail brands through enterprise-level and local digital marketing solutions. Founded in 1999 and located in the heart of Denver, Location3 has a staff of 60+ full-time employees who service global, national, and local brands. More than half of Location3's client base has worked with the agency for at least three years, as Location3 improves the findability and performance of every client they partner with.

Why Us?

Location3 is looking for passionate people with innovative thinking who want to work with a performance-driven team. We emphasize working hard to bring our clients the results they seek and celebrating those wins together in a positive and fun work environment. We offer the benefit of being a remote work organization, but we also strongly believe that collaboration is key to driving outcomes. Our company culture, our ongoing education and training programs, and our technology infrastructure all contribute to that goal. We also believe that bonding is equally important - whether it's in-person or over Teams. We have a dedicated in-person annual company retreat that includes our annual golf day as well as remote monthly events like learning hours, team happy hours, and team trivia that help to create synergy among colleagues and teams. On top of working and playing hard together, we also offer a very competitive benefits package, complete with medical, dental, vision, matching 401K, a wellbeing stipend, every other Friday off, every other half-Wednesday off, remote work equipment, a remote equipment reimbursement and more.